eGoldFax Cloud Faxing

Protect your business

The Importance of Cloud Faxing with eGoldFax

The FCC declared in 2022 that phone companies no longer need to support their copper phone lines and Plain Old Telephone Service (POTS). As a result, many phone carriers are canceling or significantly raising rates on POTS lines to push customers toward IP-based telephone service, which is unreliable for faxing.  Fortunately, eGoldFax is uniquely designed using PRI (Primary Rate Interface), a technology that provides a constant signal for reliable and secure faxing plus no incoming busy signals, no interruptions and maximum security.  Choosing eGoldFax does not replace or interfere with the type of phone service you use; eGoldFax operates successfully in conjunction with your mobile device, computer or MFP.

Faxing made easy

The Reliable and Long-Term Fax Solution

A 30-year innovator in advanced document delivery solutions, eGoldFax is the optimal cloud faxing technology for businesses of all sizes, whether they are using multi-function products (MFPs), desktop computers or mobile devices. eGoldFax’s multi-tier infrastructure provides a fully redundant fax solution that enables the largest faxes to go through successfully, coupled with fax confirmation notifications for peace of mind. eGoldFax is proudly hosted in the globally renowned Microsoft® Azure™ US Cloud Data Centers with both Commercial and Government platforms that ensure maximum information security, faxing reliability and long-term sustainability. Customers also find unparalleled value in eGoldFax’s:

Features

eGoldFax Cloud Faxing Features

The eGoldFax Admin Portal gives you full control and insights into your fax environment. Easily manage your entire fax infrastructure with 2-Factor Authentication and HTTPS encryption for top-tier security.

Maximum data protection

Maximum Faxing Security and Reliability

eGoldFax utilizes end-to-end encryption via TLS 1.2 and HTTPS for secure and reliable fax transmission. The eGoldFax Admin Portal features 2-Factor Authentication and HTTPS security for managing accounts, user access, and the unlimited fax archive that is fortified with 256-bit AES encryption. Built on Microsoft® Azure™ US Cloud Data Centers’ Commercial and Government platforms, eGoldFax ensures compliance with the strictest of data-privacy regulations like HIPAA and PCI-DSS. Built on Microsoft® Azure™ US Cloud Data Centers’ Commercial and Government platforms, eGoldFax ensures compliance with the strictest of data-privacy regulations like HIPAA, PCI DSS, FedRAMP, and FERPA.

Fax anywhere, anytime

Fax Via Email

Stay connected no matter where you are, whether you’re sending and receiving faxes from tablets, mobile devices or desktop applications like Outlook or G-Suite. With eGoldFax, you can stay on the go and never miss an important document, even when you're away from your desk. This streamlined solution improves your workflow, minimizes time spent at a printer, and ensures compliance by reducing the mishandling of paper documents. Additionally, regardless of where you fax from, you can opt to receive fax confirmations straight to your email for added convenience and peace of mind.

Fax from desktop

eGoldFax Desktop App

With eGoldFax, you can securely send and receive faxes directly from your desktop using email or the intuitive eGoldFax Desktop App. It allows users to send and receive faxes securely from their desktops using HTTPS, which provides encrypted transmission and is more secure than email. It also provides robust security features at an affordable price, including document tagging for easy search and compliance, plus Inbox and sent folders that mimic email workflows. With the eGoldFax service, the complimentary Desktop App is compatible with Windows and supports unlimited users. Administrators can manage access to the App and customize cover pages through the eGoldFax Admin Portal.

Integrate. Fax. Comply.

Seamless MFP Integration for Secure & Compliant Faxing

Eliminate phone lines and fax bottlenecks with eGoldFax’s secure, cloud-based MFP solution. Send and receive faxes simultaneously from any MFP with unlimited users and no added cost. Get real-time confirmations and failure alerts, while meeting compliance standards with advanced reporting via the eGoldFax Admin Portal.

Integrations

Integrates with Top Brands

The eGoldFax Connector App offers secure scan-to-fax using HTTPS, ensuring regulatory compliance. The app is included at no extra cost.

Testimonials

What Customers Say About eGoldFax

eGoldFax has ensured that our salespeople continue to have access to faxing even though they are no longer physically in our office. Using eGoldFax has improved the efficient of our faxing process immensely.

Government customer

Easy to use, the portal gives great metrics for tracking not only where the faxes come and go but also productivity among users. I love that my team can use it while in the office or working from home.

Healthcare customer

eGoldFax is a game-changer for remote work! I can send faxes from anywhere, anytime.

Information technology customer

eGoldFax has ensured that our salespeople continue to have access to faxing even though they are no longer physically in our office. Using eGoldFax has improved the efficient of our faxing process immensely.

Government customer

Easy to use, the portal gives great metrics for tracking not only where the faxes come and go but also productivity among users. I love that my team can use it while in the office or working from home.

Healthcare customer

eGoldFax has ensured that our salespeople continue to have access to faxing even though they are no longer physically in our office. Using eGoldFax has improved the efficient of our faxing process immensely.

Government customer

Easy to use, the portal gives great metrics for tracking not only where the faxes come and go but also productivity among users. I love that my team can use it while in the office or working from home.

Healthcare customer

eGoldFax is a game-changer for remote work! I can send faxes from anywhere, anytime.

Information technology customer

eGoldFax has made our office more organized and productive. Fax management has never been this smooth.

Healthcare customer

I love how eGoldFax integrates seamlessly with my existing tools. Productivity through the roof!

Government customer

eGoldFax’s customer support is top-notch. They helped me with a fax issue in minutes!

Financial services customer

eGoldFax has made our office more organized and productive. Fax management has never been this smooth.

Healthcare customer

I love how eGoldFax integrates seamlessly with my existing tools. Productivity through the roof!

Government customer

eGoldFax has made our office more organized and productive. Fax management has never been this smooth.

Healthcare customer

I love how eGoldFax integrates seamlessly with my existing tools. Productivity through the roof!

Government customer

eGoldFax’s customer support is top-notch. They helped me with a fax issue in minutes!

Financial services customer
Testimonials

Frequently Asked Questions

Can I receive multiple faxes at the same time?
Yes! Because of the way that eGoldFax is built, rest assured that you will never miss a fax due to a busy signal.  You can receive multiple faxes to a single fax number at the same time.  Upon switching to eGoldFax, many customers experience a significant increase in their fax traffic due to the “Never Busy Signal” technology, which improves their employee and customer satisfaction, workflow and profitability.
How can I ensure that the faxes were successfully sent?
eGoldFax always sends you an email confirmation of the faxes sent including confirmation of the transmission date and time, number of pages sent, recipient phone number and more.  Options include thumbnails and/or a PDF of sent fax pages and confirmations that can be printed and/or sent to a folder.
I already have fax numbers. Can I use them with eGoldFax?
Yes! Your existing fax numbers can be easily transferred, also known as “ported,” to the eGoldFax service.  You will always retain ownership of your current fax numbers when they are used with eGoldFax, as well as retaining ownership of new numbers that eGoldFax may provide.  In the unlikely event that you choose to discontinue service with eGoldFax, you can easily port your fax number away, which is usually disallowed by other fax service providers.
Do I need any special equipment to use eGoldFax?
No special equipment is needed as eGoldFax enables you to send and receive faxes wherever you are.  Faxes can be sent or received through email, the eGoldFax Desktop App, any Scan to Email multi-functional product (MFP), or an MFP Connector App.  eGoldFax can also utilize your existing scanners and printers with Scan to Email technology.  And eGoldFax allows for free unlimited users, MFPs and desktop app seats.